Prosci

Introduced a new file upload feature in the Kaiya chat interface. This feature is currently available by request and not enabled by default.

Supports multiple file types including PDF, Word, Excel/CSV, and PowerPoint, JPEG and PNG images

Upload up to 4 files per message and 10 files per conversation

Text extraction from documents for enhanced analysis

Secure file handling with robust validation and processing

- Supports multiple file types including PDF, Word, Excel/CSV, and PowerPoint, JPEG and PNG images
- Upload up to 4 files per message and 10 files per conversation
- Max file size is 10MB per file
- Text extraction from documents for enhanced analysis
- Secure file handling with robust validation and processing

Added clear loading indicators in Kaiya during chat session transitions for a smoother user experience

- Added clear loading indicators in Kaiya during chat session transitions for a smoother user experience

Release 2025.02.21 - In-App Prompt Library

We’re excited to announce our latest update: the Kaiya In-App Prompt Library, designed to make Kaiya even easier to use for both new and existing customers.

With this update, users can now explore a library of pre-written sample prompts tailored specifically to the Kaiya body of knowledge. These prompts help users get started faster and maximize the value of Kaiya for common use cases.

When you log in, simply click the "Explore Prompt Library" button to access the new feature.

This update is currently available in English only, with more language support planned for the future. Try it out today and see how the Prompt Library can enhance your Kaiya experience!

- We’re excited to announce our latest update: the Kaiya In-App Prompt Library, designed to make Kaiya even easier to use for both new and existing customers.
- With this update, users can now explore a library of pre-written sample prompts tailored specifically to the Kaiya body of knowledge. These prompts help users get started faster and maximize the value of Kaiya for common use cases.
- When you log in, simply click the "Explore Prompt Library" button to access the new feature.
- This update is currently available in English only, with more language support planned for the future. Try it out today and see how the Prompt Library can enhance your Kaiya experience!

Release 2024.12.06 - Response Quality Improvements

We've implemented dynamic re-ranking of results, making Kaiya's responses more accurate and relevant to user queries:

Improved search result ranking for more relevant responses

Enhanced response quality through dynamic re-ranking

Updated system prompts for better answer generation

Added similarity score logging for result tracking

- Improved search result ranking for more relevant responses
- Optimized database table performance
- Enhanced response quality through dynamic re-ranking
- Updated system prompts for better answer generation
- Added similarity score logging for result tracking
- Bug fixes

Out of Beta and moved into General Availability for Enterprise Customers

Updated the Admin controls and settings for turning on Kaiya at an account level

Updated the underlying content to resolve link hallucinations

- Out of Beta and moved into General Availability for Enterprise Customers
- Updated the Admin controls and settings for turning on Kaiya at an account level
- Updated the underlying content to resolve link hallucinations

New feature that allows users to rename threads

Updated filters on which blog posts are included in results

- New feature that allows users to rename threads
- Updated filters on which blog posts are included in results

This article contains Release Notes for updates made to Kaiya, Prosci's change management AI assistant.

What's New with Kaiya?

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What's New with Kaiya?

Release 2025.06.20 - File Upload

Release 2025.02.24 - UX Enhancements

Release 2025.02.21 - In-App Prompt Library

Release 2024.12.06 - Response Quality Improvements

Release 2024.04.15 - Product Launch

Release 2024.04.05 - Beta Release