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License Admin: Getting Started

Available For: License Holders and Teams Subscriptions

Logging in and Getting Started

1. You can login directly through the Portal: portal.prosci.com

2. Once logged in, click on your logo on the upper right and selecting "Manage Organization"

What each section represents:

Users:

Where you can view and manage users that are part of your license environment

Actions Tab:

Add Users, Bulk/Batch Upload or Share our Invite Link

To Bulk/Batch Upload: (Most Common)

  1. Use the drop down to select the tools and download the CSV file

    1. If based in Europe, you can chose the Excel version

  2. Input first name, last name and e-mail

  3. You can leave both the 3 Day Certified Date and the expiration override field blank.

  4. Input "Y"

  5. Save the file and go back to the portal and upload the file

  6. If you don't want to send a notification from the portal, you can uncheck the "Send invite email to all email addresses in file" below the upload

Note On This Option: Users that do not exist in the portal will still receive an e-mail to set their password

Add User:

To setup an individual user, the following will be required:

  1. First Name

  2. Last Name

  3. E-mail

  4. Customer Type (Admin or User)

Optional:

  1. You can add available tools at this step or go back to edit the user at a later point

Copy Invite Link:

  1. Allows users to self sign up

    1. This will work for new and existing users

Account Settings:

Account Details: Where you can complete the following:

  1. Update Logo

  2. Copy Registration Link

Security and Billing and Usage: More to Come Soon!

Reports:

Below are the available reports you can choose to run:

You can read more about each report individually here

Have questions about your license? Reach out to your Account Manager or [email protected] for help.

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